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Improving Access to Advice

It is often difficult to get help to people who have problems with cold or damp in their homes. An effective way to achieve this is through people such as health professionals and volunteers who visit clients in their homes. Such people are trusted, and are well placed to recognise signs of fuel poverty.

We offer training to health visitors, district nurses, social services staff and community volunteers in how to recognise fuel poverty, and how to offer help or refer the client for a grant or further advice.

Please see our Case Study the Aylesbury Energy Saving Project for further information on schemes we have successfully run in this area.

We are about to begin a major community languages project called Access to Energy, funded by the Big Lottery Fund, which aims to provide training in energy efficiency and produce guides in relevant languages. Please read more to find out if your community group could get involved.